Job Description

Job Description: Community Benefits Coordinator

Location: Care Center, On-Site Classification: FT Non-Exempt

Department: Marketing Reports to: Department Administrator

Position Category: Non- Managerial Last Revised: 04/2023

At ClareMedica, exceptional is the standard.

Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the ClareMedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At ClareMedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.

Opportunity awaits – welcome to ClareMedica.

POSITION SUMMARY

The Community Benefits Coordinator is responsible for assisting community members with understanding and applying for potential benefits.

RESPONSIBILITIES:

• Familiarity with government sponsored benefits eligibility requirements and guidelines.
• Assists community members with questions on and applications for government sponsored benefits.
• External marketing events.
• Working knowledge of federal and state programs.
• Maintain confidentiality and protect community members' personal information.
• Comply with Anti-Kickback regulations.
• Ensure compliance with regulatory standards.
• Assist in the orientation/training of new Team Members.
• Consistently work in a positive and cooperative manner with fellow Team Members.
• Assist other Team members in the performance of their assignments.
• Work in conjunction with Carrier Representatives.
• Consider the impact of your actions on Team Members throughout the company.
• Patient support and interaction.
• Event planning and attendance.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of patients or community members.
• Organize job functions and work area to be able to effectively complete varied assignments within established time frames.
• Attend required training and ensure educational needs are communicated.
• Keep current on changes in guidelines and requirements for government sponsored benefits.

QUALIFICATIONS/REQUIREMENTS

• High school diploma or equivalent.
• Experience with eligibility and application process for various government sponsored benefits such as food stamps, Medicaid, Medicare savings programs.
• Previous experience as a Community Benefits Coordinator preferred.
• Bilingual is a plus.
• Sales or Marketing experience is a plus.
• Intermittent physical activity includes walking, standing, sitting, lifting up to 30 lbs. and pushing carts.
• Required to work at any facility and be responsible for own transportation.
• Will be scheduled based on operational needs.
• Computer literacy required.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of patients or community members.
• Consistently demonstrate ability to take the initiative to make decisions/choices within scope without direct supervision.
• Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate books and manuals.
• Comply with standards set by various governmental agencies.

WORKING CONDITIONS

General office working conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel is required, often up to several hours of driving per day. Ability to travel to, attend, and conduct sales presentations. Manual dexterity required to use desktop computer and peripherals. Exposure to variable weather conditions is likely.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

TRAVEL

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

SAFETY HAZARD OF THE JOB

Minimal Hazards

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This job description does not list all duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this job description.

Management has the right to revise this job description at any time. The job description is not a contract for employment, an either you or the employer may terminate employment any time, with or without cause.

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