Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks
As a Guest Services Agent , a typical day will include:
Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at HVC:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
...assessing, planning, coordinating, teaching, and/or evaluating education and training programs for designated area and audience. Develops... ...and leadership. Qualifications Master's in nursing is required, or currently has in place, an education plan with...
...Description: UNIVERSITY OF ILLINOIS FOUNDATION has an immediate opening for an Senior Tableau Developer The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University...
...professional and safe childresponsive environment ~ Maintain the work area to ensure a safe and sanitary environment ~ Share all... ...guardians ~ This attendant must also be able to work weekends and holidays ~ Assist in the operations and execution of seasonal indoor...
...want to hear from you!**About Spenga:**Spenga is not just a gym; it's a revolutionary fitness experience that combines three essential... ...environment.**How to Apply:**If you're ready to be a part of a fitness revolution and inspire positive change in the lives...
...Job Title: Manager, Information Technology - M365 SME Job Location: Bethlehem, PA - Onsite position - will RELOCATE Job Salary: $130K to $160K base DOE plus 10% bonus Requirements: Workstations, Full Microsoft Product Suite, ServiceNow, experience in a Global...